VolFix Support Team
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Recent activity by VolFix Support Team-
About Traders Rating module
Description of the Traders Rating module Traders rating module displays the rating of traders who have a public account in the VolFix platform. By pressing the Registration button, you can set a ni...
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Statement module
Statement module description Statement module offers ample opportunities to view the trade statistics for the selected account with the possibility of uploading data in Excel. The module has the f...
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Chart Types
Types of charts: This section lists the types of charts available. Additional settings and display elements on the chart are available in the second section of this article here . OHLC Open-High-Lo...
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General mobile application settings
How to open the settings: Description of the General settings window: Auto run Setting states: ON - Automatic login to the application when it starts.OFF - There is no automatic login. Setting De...
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Volfix mobile app installation
To install the VolFix mobile application, follow the link for your mobile device below: iOS Android
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User is blocked error
When a false password is entered several times in a row, the trader's login is automatically blocked to protect the trader from possible hacking attempts by brute-force passwords. If you find thi...
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Information about the current subscription and its expiration date
The expiration date of the current subscription is displayed at the bottom of the Market Watch module.
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How to start or renew a subscription
To start or renew a subscription, start VolFix and in the Market Watch module, click on the License section with the specified expiration date of the current subscription, in the lower-left edge of...
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Payment Methods
Payment can be made using a bank card or bank transfer. The details for the bank transfer are provided in the payment email, which is sent after placing an order to start or renew a subscription. I...
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VolFix subscription packages, duration and price
The current prices and subscription packages are always available on this page. The subscription does not automatically renew. Instructions for creating an order for starting or renewing a subscr...